Security and Legal
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Safe Online Shopping
Our web site payment system is highly secure using established security techniques
to protect our customers and ourselves against fraud. All sensitive data is encrypted
to the maximum security levels using SSL technology and digitally-signed protocol
using MD5.
If you have any questions about our online security, please contact
us.
Privacy Policy
We are committed to protecting your privacy whether you order online or by
any other method.
We collect personally identifiable data through the ordering process at the
time of ordering i.e. your name, address, e-mail address, telephone number etc.,
this information is used to process your order and to contact you if there are
any problems e.g. payment clearance, unavailable stock etc. Our online payments
are processed by NetBanx, CardNet and Paypal, who collect the necessary card details
to authorise or decline card transactions.
We use a common Internet technology known as a "Cookie", which is
stored on your browser. Cookies enable tracking of your shopping e.g. which items
you have placed in your shopping basket, the quantity etc. Cookies are also sometimes
used to remember some basic information which you have given in the ordering process
i.e. name, address etc., this saves having to re-enter the same details every
time you visit us. Sensitive information such as credit card details are not stored
on Cookies. It is possible to modify your browser to switch Cookies off, which
will disable the use of our shopping basket and may affect the way you view and
use web sites.
We track the total number of visitors to our web site in order to allow us
to improve our service, but no personally identifiable data is collected through
this process.
We do not send unsolicited mail and do not sell or rent your details to third
parties.
If you have any questions about our privacy policy, please contact
us.
Conditions of Use & Sale
Despite our best efforts to immediately update price changes and amend prices
which may have been displayed in error on our web site, or other advertisements,
it is not always possible to do so due to technical difficulties and limitations.
If you have placed an order in such circumstances we will contact you and you
will have the option to proceed with the correct prices or cancel the order. Reveal
ltd. reserve the right to change any price or specification without prior notice.
Goods supplied by Reveal Ltd. are warranted against failure due to design faults,
material, or workmanship for a period of 12 months from the date of purchase.
This warranty is limited to the replacement of the faulty goods or refund of the
full purchase price. Reveal Ltd. cannot accept responsibility for any damage caused
by incorrect installation or handling, inappropriate or incorrect use, or misuse
in any way, or the use of the goods under adverse circumstances. Where there is
any doubt seek professional guidance.
It is the customers responsibility to ensure that any items purchased are compatible
and suitable for their intended purpose, Reveal Ltd. cannot accept responsibility
for any damage or loss caused by incomparability, incorrect installation, handling,
inappropriate or incorrect use, or misuse in any way.
It is the customer responsibility to check goods on receipt for any transit
damage, or discrepancy in the items ordered. Reveal Ltd. must receive any such
notification within 10 working days of receipt of the goods.
Returns of non-faulty goods i.e. ordered incorrectly or unwanted etc. are accepted
within 10 working days of receipt of the goods. A return after the 10 day period
may be considered on request, at our discretion only and subject to agreement.
The value of the returned goods may differ to the purchase price paid, depending
on the prevailing sale price of the item at the time of return.
All goods remain the property of Reveal Ltd. until paid for in full, during
any period of non-payment the customer may not sell or transfer the goods to any
other party.
All brands and trademarks belong to their respective owners and are referred
to, only to identify their products and to identify which products are compatible
with others.
Your statutory rights are not affected.
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